JetHealth.ai is built around a simple idea: your health conversations should help you, not fade from memory or become someone else's marketing asset.
Doctor visits move quickly. Important details can be easy to forget, especially when the topic is stressful, complicated, or personal. JetHealth helps patients capture, understand, organize, and use their own healthcare conversations while keeping patient control at the center of the experience. This page is a plain-language overview; the formal Privacy Policy and Terms of Service provide more detail.
Under JetHealth's current model, we do not sell identifiable patient health data, and we do not use identifiable patient health information for targeted advertising.
JetHealth is designed to help patients create their own patient-controlled health memory. Our goal is to help you remember what happened, understand what was said, follow through on next steps, and share information with people you trust.
Under JetHealth's current model, we do not sell identifiable patient health data, and we do not use identifiable patient health information for targeted advertising.
JetHealth is designed to help patients create their own patient-controlled health memory. Our goal is to help you remember what happened, understand what was said, follow through on next steps, and share information with people you trust.
When a patient records or uploads a visit, JetHealth processes the information to create helpful outputs such as:
A transcript
A plain-language summary
Key takeaways
Questions asked and answers given
Treatment plans and next steps
Action checklists
Follow-up reminders
My Health categories, such as medications, conditions, symptoms, labs, procedures, providers, vitals, allergies, and follow-ups
A provider-friendly clinical view, when helpful
Under the current architecture, JetHealth is designed to process visit recordings only as long as needed to generate the requested outputs. The resulting summaries and reports are returned to the patient's device and can be stored, reviewed, exported, or shared by the patient. Temporary processing files are designed to be deleted after processing, subject to system, security, backup, legal, and operational requirements described in our formal policies.
As the product evolves, JetHealth expects to continue improving its privacy architecture, including greater use of on-device processing on the patient's own devices as Apple and other platform capabilities mature.
JetHealth is designed to help patients control their own health information. Patients decide:
What visits to record
What files to upload
What summaries to keep
What information to share
Whether to export or delete information where supported
JetHealth does not replace your provider's medical record. It gives you a patient-owned memory layer that helps you understand and use the healthcare conversations that matter to you.
Recording laws vary by state, country, and situation. Some places allow one-party consent. Other places require all participants to consent before a conversation is recorded.
You are responsible for understanding and following the laws that apply where you record. This page is not legal advice.
Even when not legally required, JetHealth encourages patients to be respectful and transparent. In many situations, the best practice is to let your provider know that you are recording so you can remember the visit, follow instructions, and share accurate information with your family or caregivers.
A simple disclosure may be enough:
I'm using an app to help me remember what we discuss today and follow through afterward. Is that okay?
JetHealth is Apple-first today and supports iPhone and Apple Watch workflows.
Recommended: Apple Watch. Many users may find Apple Watch to be the easiest way to record. Starting a recording from the wrist can feel natural, keep the phone free, and avoid the awkwardness of placing a phone on the table during an appointment.
Patients can also record from iPhone or upload audio files, transcripts, PDFs, or notes from other devices or apps. The Recording Tips Guide provides practical setup tips for Apple Watch, iPhone, and uploaded recordings.
Healthcare rarely affects only one person. A spouse, adult child, parent, caregiver, or trusted friend may need to understand what happened at an appointment.
JetHealth supports patient-controlled sharing so patients can decide what to share and with whom. Where supported, patients can also manage or revoke access. This can be especially helpful when:
An adult child cannot attend an elderly parent's appointment
One spouse or partner manages follow-up care
One parent takes a child to the doctor and the other parent needs an accurate update
A caregiver needs to know what changed
A patient is seeing multiple specialists or seeking a second opinion
Patients are responsible for choosing who receives their information and for sharing health information only with people they trust.
JetHealth uses automated tools, including AI, to help create transcripts, summaries, categories, and reports. AI can be useful, but it can also be wrong. It can mishear speech, omit details, misunderstand context, or generate inaccurate information.
JetHealth outputs should be treated as helpful reference material, not as medical advice or official medical records. Always confirm important information with your healthcare provider, especially medication instructions, diagnoses, test results, treatment plans, urgent symptoms, or anything that could affect medical decisions.
JetHealth is a technology platform. JetHealth is not a doctor, clinic, health plan, laboratory, pharmacy, or emergency service. JetHealth does not provide medical advice, diagnosis, treatment, or clinical judgment. The app is intended to help patients remember, organize, and discuss their own healthcare information with licensed professionals. If you have a medical emergency, call 911 or your local emergency number.
JetHealth is currently designed as a patient-directed tool. Patients choose to record their own visits and use the app for their own personal health memory.
Because JetHealth is currently designed as a patient-directed app rather than a healthcare provider, health plan, or business associate acting on behalf of a covered entity, HIPAA may not apply to JetHealth in the same way it applies to doctors, hospitals, health plans, or their business associates.
That said, JetHealth is being built with HIPAA-aware privacy and security principles because future provider, EHR, payer, employer, enterprise, or healthcare-system integrations may require additional compliance steps, contracts, or safeguards. We avoid making blanket HIPAA-compliance claims unless and until they are verified for a specific product configuration, relationship, or use case.
JetHealth may use technical logs, diagnostic information, feedback, metadata, aggregated information, and de-identified information to operate, secure, test, improve, and develop JetHealth and related products and services, including AI systems, subject to applicable law, user choices, and our posted policies.
We do not currently sell identifiable patient health data or use identifiable patient health information for targeted advertising.
If JetHealth introduces materially different data practices in the future, such as optional research programs, expanded third-party integrations, advertising-supported plans, or other data-sharing features, we will update our policies and provide notice and/or obtain consent where required by law.
Some JetHealth users may access beta or pre-release versions through Apple TestFlight or similar testing channels.
Beta software may include bugs, incomplete features, inaccurate outputs, crashes, or data loss. Beta testers should back up any information they want to keep and should not rely on beta outputs as final medical records, medical advice, or a substitute for professional care.
Feedback and bug reports are welcome at feedback@jethealth.ai.
Legal or privacy questions may be sent to legal@jethealth.ai.
JetHealth is being built around these principles:
Patient control comes first.
Patients should understand what happened in their visits.
Health information should be handled carefully.
Recording should be respectful and consent-aware.
AI outputs should be verified before important decisions
Sharing should be controlled by the patient.
Privacy practices should evolve as the technology improves.
Patient trust is central to the product and the business.
For legal, privacy, or compliance questions, contact legal@jethealth.ai.
For beta feedback, product suggestions, or bug reports, contact feedback@jethealth.ai.
For strategic partnership, investment, distribution, or business-development inquiries, contact partners@jethealth.ai.
